Privacy Statement

teal is a brand of Global Border Group Ltd, registered in England under registration number 12566883, with a registered address at 5 The Upper Courtyard, Marl Pits Lane, Trudoxhill, Frome, Somerset, England, BA11 5DL ("teal”). teal operates the website www.teal-av.com (the “Site”) and is responsible for its maintenance and content.

In this Privacy Policy, "teal” refers to teal and its associated companies and may refer to one or more members of the group, each of which is a separate legal entity.

teal recognises the importance of privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, store, use, transfer, and disclose personal data obtained through the operation of our business or through use of the Site. It also outlines your data protection rights, including, in certain circumstances, the right to object to processing.

For enquiries relating to this Privacy Policy or data protection matters generally, please contact our legal team at info@teal-av.com.

Information We Collect

We may collect, store, and process the following categories of personal data: • Information you provide when using the Site, including registration details • Information provided in job applications, including CVs • Contact details required for service delivery and client relationship management • Financial and billing information required to fulfil contractual obligations • Information provided in questionnaires or interviews • Information provided when subscribing to marketing or mailing initiatives • Information contained in communications sent to us or through the Site, including metadata

This information may include names, addresses, telephone numbers, email addresses, dates of birth, educational information, banking details, and any other information you choose to provide.

Use of Personal Data

teal acts as a data controller where we determine the purpose and means of processing personal data, and as a data processor where we process data on behalf of clients or third parties.

All personal data is processed in accordance with applicable data protection laws, including the UK GDPR.

We process personal data for purposes including: • Providing services • Managing business and client relationships • Responding to enquiries and complaints • Marketing and event communications (where permitted) • Legal, regulatory, and compliance obligations • Security, fraud prevention, and website administration • Legal claims and risk management • Improving website content and usability through anonymised analytics

Where necessary, personal data may be shared with affiliates, service providers, or subcontractors, including those located outside the UK or EU, subject to appropriate safeguards.

We process personal data on one or more of the following legal bases: • Performance of a contract • Compliance with legal obligations • Legitimate interests (where not overridden by individual rights) • Consent, where required (which may be withdrawn at any time)

Security

We implement appropriate technical and organisational measures to protect personal data against loss, misuse, unauthorised access, or disclosure. While no online transmission is completely secure, we take reasonable steps to safeguard data once received.

Your Rights

You have rights under data protection law, including: • Right of access • Right to rectification • Right to erasure • Right to object to or restrict processing • Right to data portability

Requests can be made using the contact details below. Proof of identity may be required.

Children

teal does not knowingly process personal data relating to children and does not intend for children to use the Site.

Complaints

If you are dissatisfied with our handling of your personal data, you may contact us directly or lodge a complaint with the UK Information Commissioner’s Office (ICO).

Retention

Personal data is retained only for as long as necessary for the purposes for which it was collected, subject to legal and regulatory requirements.

Changes to This Policy

This Privacy Policy may be updated from time to time. Any changes will be published on our website and will take effect immediately upon publication.

Contact Details

Contact Name: teal Secretary (Data Protection Officer) Email: info@teal-av.com Telephone: 020 4610 0819